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SysAid
- 20 Jun 2023
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SysAid
- Updated on 20 Jun 2023
- 1 Minute to read
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Article Summary
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SysAid is an integrated ITSM, Service Desk and Help Desk software solution.
Related Enforcement Actions
Types of Assets Fetched
This adapter fetches the following types of assets:
- Devices
- Users
Parameters
SysAid Domain (required) - The hostname or IP address of the SysAid server.
User Name and Password (required) - The credentials for a user account that has the permissions to fetch assets.
Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.
HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.
To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.
Advanced Settings
Note:
Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to Advanced Configuration for Adapters.
Fetch users (required, default: true) - Select this option to fetch users.
Note:
To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.
APIs
Axonius uses the SysAid REST API.
Permissions
Administrator, with permission to access the mobile app.
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