Configuring Workflow Delays

The Delay node pauses a Workflow for a specified duration, allowing you to control the timing of subsequent actions.

• Delays can be configured in minutes, hours, or days, with a range of 1 minute to 30 days.
• You can place the Delay node anywhere in the Workflow, except:
  • Immediately after a Scheduled or Manual trigger node.
  • Between non-triggering Event and Event Condition nodes.
  • Between Action and Action Condition nodes.
• You can add an additional Action Condition or Event Condition to the True branch of an Action Condition or Event Condition that has a Delay node, only if the branch also has an Action or Event node.

Adding a Delay Node

To add a Delay node

1. Under a relevant node in the Workflow, hover over the + icon below the node where you want to insert the delay, and click Add Delay
2. In the Delay dialog that opens, set Delay for to the desired pause time, in minutes, hours, or days.

Removing a Delay Node

You can remove a Delay node from a Workflow with or without its child nodes.

To remove a Delay node

1. Click the Delay node that you want to remove, and in the Delay pane that opens, click the Remove stepicon.
2. If the Delay node has child nodes, in the Remove Step box, select Remove node with all of its child nodes to remove them as well.
3. Click Remove to confirm.