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    PagerDuty
    • 24 Jul 2023
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    Contents

    PagerDuty

    • Updated on 24 Jul 2023
    • 1 Minute to read
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    Article summary

    PagerDuty is a digital operations platform for system administrators and support teams to manage incident response.

    Types of Assets Fetched

    This adapter fetches the following types of assets:

    • Users

    Parameters

    1. Host Name or IP Address (required, default: api.pagerduty.com) - The hostname or IP address of the PagerDuty server that Axonius can communicate with via the Required Ports.

    2. Token (required) - An API Key associated with a user account that has the Required Permissions to fetch assets. The API token for this adapter is static and in power of the PagerDuty user

    3. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

    4. HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

    5. HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

    6. HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

    7. To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

    PagerDuty


    Advanced Settings

    Note:

    Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to ​Advanced Configuration for Adapters.

    • Enhance team information - Select this option to add more details regarding the teams associated with the user.

    • Fetch users escalation policies - Select this option to add escalation policies related to the users, to the 'user' fields, based on the "target" of the escalation policy.

    Note:

    To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.


    APIs

    Axonius uses the PagerDuty LIst Users API.

    Required Ports

    Axonius must be able to communicate with the value supplied in Host Name or IP Address via the following ports:

    • TCP port 80
    • TCP port 443
    • Any customer-defined port used by the PagerDuty API

    Required Permissions

    The value supplied in Token must be associated with credentials that have Read-only permissions to fetch assets.

    Supported From Version

    Supported from Axonius version 4.7


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