HaloITSM

HaloITSM is a cloud-based IT service management solution designed for ITIL-aligned service delivery.

Related Enforcement Actions

• Halo - Create or Update Device
• Halo - Create or Update User

Types of Assets Fetched

This adapter fetches the following types of assets:

• Devices
• Users

Parameters

1. Host Name or IP Address (required) - The hostname or IP address of the HaloITSM server.

2. Client ID and Client Secret (required) - The credentials for a user account that has permission to fetch assets.

3. Tenant (optional) - Used with hosted solutions of Halo to specify the tenant in the URL.

4. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

5. HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

6. HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

7. HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

Advanced Settings

1. Fetch Devices from Assets - Toggle on to fetch devices.
2. Fetch Users from Users - Toggle on to fetch users.

APIs

Axonius uses the Halo REST API.

Supported From Version

Supported from Axonius version 6.0