SolarWinds Service Desk (Samanage)
  • 24 Mar 2022
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SolarWinds Service Desk (Samanage)

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SolarWinds Service Desk (formerly Samanage) is a unified, cloud-based IT service desk and asset management platform.

Types of Assets Fetched

This adapter fetches the following types of assets:

  • Devices
  • Users

Parameters

  1. Host Name or IP Address (required) - The hostname or IP address of the SolarWinds Service Desk server.
  2. API Key (required) - An API Key associated with a user account that has permissions to fetch assets. For details, see How to Setup Token Authentication In Samanage.
  3. Verify SSL (required, default: False) - Verify the SSL certificate offered by the value supplied in Host Name or IP Address. For more details, see SSL Trust & CA Settings.
    • If enabled, the SSL certificate offered by the value supplied in Host Name or IP Address will be verified against the CA database inside of Axonius. If the SSL certificate can not be validated against the CA database inside of Axonius, the connection will fail with an error.
    • If disabled, the SSL certificate offered by the value supplied in Host Name or IP Address will not be verified against the CA database inside of Axonius.
  4. HTTPS Proxy (optional, default: empty) - A proxy to use when connecting to the value supplied in Host Name or IP Address.
    • If supplied, Axonius will utilize the proxy when connecting to the value supplied in Host Name or IP Address.
    • If not supplied, Axonius will connect directly to the value supplied in Host Name or IP Address.
  5. For details on the common adapter connection parameters and buttons, see Adding a New Adapter Connection.

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