Symantec Endpoint Management Suite (Altiris)
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Symantec Endpoint Management Suite (Altiris)

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The Symantec Endpoint Management Suite (formerly Altiris) enables organizations to take control, uncover savings, and ensure compliance of IT assets, by giving a picture of assets throughout their lifecycle.

The Symantec Endpoint Management Suite adapter uses SQL to fetch information about devices.

Adapter Parameters

  1. MSSQL Server (required) - The DNS / IP Address of the Microsoft SQL Server your Symantec Endpoint Management Suite instance is using.
  2. Port (optional, default: 1433).
  3. Database (required, default: Symantec_CMDB) - The name of the database inside the SQL Server (Usually starts with "CM_").
  4. User Name (required) - A user name with read-only permissions .
    Important Notes:
  5. Password (required) - The user's password. The password must not include ";".
  6. Choose Instance (required, default: 'Master') - The Axonius node to utilize when connecting to MSSQL Server. For more details, see Connecting Additional Axonius Nodes.
  7. Connection Label (optional, default: empty) - An optional label to help distinguish between multiple connections for the same adapter. This label will be concatenated to the relevant Adapter Name in the Device/User Profile page and the full text will be visible when hovering over the Adapters column in the Devices/Users pages.
    • If supplied, the label will be appended to the adapter name.
    • If not supplied, only the adapter name will be displayed.

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Troubleshooting

  • "Login failed" - If you are using a domain user, in the User Name field, specify the domain and the user name in the following format: domain\username.

Configuring Symantec Endpoint Management Suite Advanced Settings

To configure the Lansweeper adapter advanced settings, open the Symantec Endpoint Management Suite adapter page, click Advanced Settings, and then click the Symantec Configuration tab:

  • SQL pagination (required, default: 1000) - Set the number of results per page received for a given SQL query, to gain better control on the performance of all connections of for this adapter.
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