Datto RMM (Autotask Endpoint Management)

Datto RMM (formerly Autotask Endpoint Management) is a cloud-based Remote Monitoring and Management (RMM) platform that provides device auditing, real-time monitoring, and automatic patching.

The Datto RMM adapter enables Axonius to fetch and catalog endpoint devices, ensuring comprehensive visibility into device audit data, real-time monitoring status, and patching compliance.

Asset Types Fetched

• Devices

Before You Begin

Authentication Methods

• API Key and API Secret Key

Required Permissions

The adapter connection requires a user account with the following permissions enabled in the Datto RMM console:

• Enable the Sites option and then set the following granular permissions:
  • Sites - View
  • Summary - View
  • Devices - Manage
  • Audit - View
  • Manage - View

APIs

Axonius uses the Datto RMM API to retrieve asset data.

Connection Parameters

To connect the adapter in Axonius, provide the following parameters.

Required Parameters

1. Datto RMM Domain - Enter the hostname or IP Address of the Datto RMM server.
2. API Key and API Secret Key - Enter the authentication credentials you have generated for a user that has site viewer access to Datto RMM. For more details, see Datto RMM Help - Activate the API.

Optional Parameters

1. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.
2. HTTPS Proxy - Enter an HTTPS proxy address to connect the adapter to a proxy instead of directly connecting it to the domain.

To learn about additional optional/common adapter connection parameters, see Adding a New Adapter Connection.

Advanced Settings

📘

Note

• Advanced settings can apply to either all connections of this adapter, or to a specific connection. For more detailed information, see Advanced Configuration for Adapters.
• For more general information about advanced settings, see Adapter Advanced Settings.

1. Custom Fields Mapping (JSON) (optional) - You can enter a JSON object that maps custom fields from the raw data to the normalized data. The JSON object should be in the following format: {"udf1": "my fild name", "udf2": "my second field name}'
2. Enrich Devices With Audit Endpoint - Select this option to enrich device assets with detailed audit information (such as MAC addresses and BIOS serial numbers) fetched from the specific audit endpoint.