iTop
  • 24 Mar 2022
  • 3 Minutes to read
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iTop

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iTop is an open source ITSM solution allows management of configuration items and their relationships in a flexible CMDB.

Types of Assets Fetched

This adapter fetches the following types of assets:

  • Devices
  • Users

Parameters

  1. Host Name or IP Address (required) - The hostname or IP address of the iTop server.
  2. User Name and Password (required) - The credentials for a user account that has the Required Permissions to fetch assets.
  3. User Name and Password (required) - The credentials for a user account that has the permissions to fetch assets.
  4. Verify SSL (required, default: False) - Verify the SSL certificate offered by the value supplied in Host Name or IP Address. For more details, see SSL Trust & CA Settings.
    • If enabled, the SSL certificate offered by the value supplied in Host Name or IP Address will be verified against the CA database inside of Axonius. If the SSL certificate can not be validated against the CA database inside of Axonius, the connection will fail with an error.
    • If disabled, the SSL certificate offered by the value supplied in Host Name or IP Address will not be verified against the CA database inside of Axonius.
  5. HTTPS Proxy (optional, default: empty) - A proxy to use when connecting to the value supplied in Host Name or IP Address.
    • If supplied, Axonius will utilize the proxy when connecting to the value supplied in Host Name or IP Address.
    • If not supplied, Axonius will connect directly to the value supplied in Host Name or IP Address.
  6. HTTPS Proxy User Name (optional, default: empty) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.
    • If supplied, Axonius will authenticate with this value when connecting to the value supplied in HTTPS Proxy.
    • If not supplied, Axonius will not perform authentication when connecting to the value supplied in HTTPS Proxy.
  7. HTTPS Proxy Password (optional, default: empty) - The password to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.
    • If supplied, Axonius will authenticate with this value when connecting to the value supplied in HTTPS Proxy.
    • If not supplied, Axonius will not perform authentication when connecting to the value supplied in HTTPS Proxy.
  8. For details on the common adapter connection parameters and buttons, see Adding a New Adapter Connection.


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Advanced Settings

Note:

Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to ​Advanced Configuration for Adapters

  1. Exclude obsolete records (required, default: False) - Select whether to exclude records whose status is 'obsolete' when fetching data.
    • If enabled, all connections for this adapter will not fetch devices / users whose status is set to 'obsolete'.
    • If disabled, all connections for this adapter will fetch all devices / users, even those which their status is 'obsolete'.
  2. Exclude users records (required, default: False) - Select whether to exclude Users when fetching data.
    • If enabled, all connections for this adapter will not fetch users data.
    • If disabled, all connections for this adapter will fetch devices and users data.



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APIs

Axonius uses the iTop REST/JSON service.

Required Permissions

  • The value supplied in User Name must have REST Services User profile.
  • Users with Administrator profile won't have access to REST without this REST Services User additional profile.

Version Matrix

This adapter has only been tested with the versions marked as supported, but may work with other versions. Please contact Axonius Support if you have a version that is not listed and it is not functioning as expected.

Version Supported Notes
2.5 and higher Yes



First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
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