Responding to a Campaign
  • 30 May 2024
  • 2 Minutes to read
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Responding to a Campaign

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Article summary

Note:

This section is an explanation to Approvers (managers) on how to respond to a Campaign.

Once a Campaign begins running, the system begins sending messages to all Approvers resulting from the query in the Users and Applications step via the Message Method selected (Slack or Teams) in the Message and Response step 2 of the Campaigns Wizard. The message to the Approver includes the Message Content configured in that step, as well as a link labeled Click here to approve or revoke each individually . Clicking the link opens the External Approval Form (one per Campaign per Approver). The Approval form is also available to non-Axonius users.

The External Approval Form

The Approval form allows individual approval/denial per-user per-application. The following is an example of the Approval form that opens when the Approver clicks the link in the message sent by the Campaign.

ApproveOrRevokeForm

The Approval form includes the following information:

  • The name of the Approver and the message to the Approver that was configured in the Message Content field in the Campaign wizard - Step 2 (Message and Response).

  • Total Users - The number of Users in the entire Campaign.

  • End Date - The end date of the Campaign, if Set Campaign End Date has been toggled on and a date selected in the Campaign wizard - Step 3 (Settings).

  • Created By - The Axonius user who created the Campaign.

  • A table with one row per user - per application that the Approver is responsible to approve or revoke. The Total number of user-application approvals required of this Approver is displayed above the table.

    • User - The name of the User (under the Approver's management) whose right to access an application is being reviewed.
    • Application – The application that the Approver must decide if justified to continue letting the User access it based on the User's use of the application and its cost.
    • Action - Approve and Revoke buttons that the Approver clicks to determine whether to approver or revoke the user's access to the application.

To respond to a Campaign

  1. Under the Action column, Approve or Revoke the User's access to the Application.
    • Click Approve to continue the User's access to the application. or Revoke to discontinue access.
    • Click Approve All above the table to approve access of all the Applications to all Users in the table.
    • Click Revoke All above the table to revoke access of all the Applications to all Users in the table.
    • Click Clear All to clear all your approved/revoked user-applications.
  2. Click Submit to transmit your responses to Axonius.
Note:

You can submit a partially answered form, and then submit again when you are ready with more responses.


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