Contents x
    EasyVista Service Manager
    • 20 Mar 2024
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Contents

    EasyVista Service Manager

    • Updated on 20 Mar 2024
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Article summary

    EasyVista is an ITSM (IT Service Management) solution including change, release, incident, problem, and knowledge management.

    Types of Assets Fetched

    This adapter fetches the following types of assets:

    • Devices

    Parameters

    1. Host Name or IP Address (required) - The hostname or IP address of the EasyVista Service Manager server.

    2. Service Manager Account - The Service Manager account as defined in Different Plaform Accounts.

    3. User Name and Password (required) - The credentials for a user account that has the permissions to fetch assets.

    4. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

    5. HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

    6. HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

    7. HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

    To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

    EasyVistaServiceManager


    Advanced Settings

    Note:

    Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to ​Advanced Configuration for Adapters.

    • Fetch extra information for devices (required, default false) - Select this option to fetch extra data to add more fields to the device.


    Note:

    To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.


    APIs

    Axonius uses the Service Manager REST API.

    Supported From Version

    Supported from Axonius version 4.8


    Was this article helpful?
    What's Next