MobileIron EMM
  • 12 Feb 2024
  • 3 Minutes to read
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MobileIron EMM

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Article Summary

The MobileIron EMM platform enables enterprises to secure and manage modern operating systems in a world of mixed-use mobile devices and desktops.

Types of Assets Fetched

This adapter fetches the following types of assets:

  • Devices

Parameters

  1. MobileIron Domain (required) - The hostname or IP address of the MobileIron server, for example: https://m.mobileiron.net.

  2. Is MobileIron Cloud (required, default: false) - Select whether to use the MobileIron Cloud solution.

    • If enabled, Axonius will use the MobileIron Cloud API to fetch assets data from MobileIron Cloud.
    • If disabled, Axonius will use the MobileIron API to fetch assets data from a specified MobileIron server.
  3. URL Base Path (For MobileIron Core) (optional, default: mifs) - If you are using the MobileIron Core solution, specify your MobileIron Enterprise name.
    image.png

  4. No URL Base Path (optional, default: false) - Select to use the default URL base path.

  5. Username and Password (required) - The credentials for a user account that has the Required Permissions to fetch assets.

  6. Verify SSL (required, default: false) - Specify whether to verify the SSL certificate offered by the value supplied in MobileIron Domain. For more details, see SSL Trust & CA Settings.

  7. HTTPS Proxy (optional, default: empty) - A proxy to use when connecting to the value supplied in MobileIron Domain.
    * If supplied, Axonius will utilize the proxy when connecting to the value supplied in MobileIron Domain.
    * If not supplied, Axonius will connect directly to the value supplied in MobileIron Domain.

  8. To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

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Advanced Settings

Note:

Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to ​Advanced Configuration for Adapters

  1. Fetch applications (required, default: true) - Select whether to fetch installed application from MobileIron.

  2. Exclude no 'Last Seen' devices (required, default: false) - Select whether to exclude devices that do not have 'last seen' indication.

  3. Fetch Hardware Inventory from Cloud (required, default: false) - Select whether to fetch more information about the hardware. You can only select this option if the Is MobileIron Cloud option is selected.

  4. Status include list (optional, default: empty) - Use this field to only fetch Core Devices whose Status field matches at least one of the values listed in this field. The values are comma separated. This is case insensitive.

    • If supplied, all connections for this adapter will fetch only Core Devices that comply with this condition.
    • If not supplied, all connections for this adapter will fetch all Core Devices.
  5. Use IMEI as device serial (required, default: false) - Select whether to use the IMEI as the device serial number.

  6. Registration State exclude list (optional, default: empty) - Exclude devices that have any of the specified registration state values, separated by a comma. Examples of registration states include: ACTIVE, ENROLLMENT_PENDING, UNKNOWN, RETIRED, RETIRE_SENT, WIPED, WIPE_SENT

  7. Fetch spastic partitions IDs - Enter partition IDs to fetch as a comma separated list. If no partition IDs are entered, then all partitions are fetched.

Note:

For details on general advanced settings under the Adapter Configuration tab, see Adapter Advanced Settings.

Required Permissions

The value supplied in Username must have the following roles to access devices:

  • App and Content Ready Only
  • Device Read Only
  • User Read Only
  • System Read Only


Creating a User Account and Assigning API Permissions:

  1. Create a user account by clicking the menu options per the screen shot below. Alternately, select an existing user account to be used.

    image.png

  2. On the Admin tab, select the user, and access the Actions dropdown.

    image.png

  3. Select Assign to Space and assign the user to the Global admin space.

    image.png

  4. Select Edit Roles, and set the right permission for the following categories:

    • Device Management - select View device page, device details.
    • Privacy Control - select View apps and ibooks in device details.
    • Label Management - select View Label.
    • User Management - select View User.
    • App Management - select:
      • View app
      • View app inventory
  5. Under Other Roles, assign the API role to the user.

    image.png


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