Starting and Managing Conversations --copy

Typing and Submitting a Question

To start a conversation, type your question or prompt in the input field at the bottom of the AI Agent panel or full-page view, then press Enter or click the send button.

There is no special syntax required. Write in natural language the same way you would ask a colleague: "Which devices haven't checked in with any endpoint agent in the last 30 days?" or "Are there any open cases assigned to nobody?" The agent interprets your intent and determines the best way to respond.

If your question is ambiguous or the agent needs more information to build an accurate response, it will ask you a clarifying question before proceeding.

How the Agent Responds

The agent's response streams into the conversation as it is generated, so you see the answer build progressively rather than waiting for the full response to appear at once.

Depending on what you asked, the response may include:

• Text — A plain-language explanation, summary, or answer.
• A table — When the agent returns asset results or structured data, it formats them as a table with clickable links that open the corresponding record or asset page in Axonius.
• Tool execution steps — The agent shows when it is calling a tool (such as querying assets or looking up a saved query) before the result comes back. These steps are visible in the conversation thread so you can see what the agent is doing.
• Suggestion chips — After some responses, the agent appends clickable follow-up prompts. See Suggested Actions.
• Stop generation — While the agent is generating a response, a stop button appears in the input area. Click it to halt generation and keep the partial response that has been returned so far.

Agent Routing

When you send a message, the AI Agent system determines which specialist is best suited to handle it and routes the request accordingly. You will see the active agent name reflected in the panel header and, when routing occurs, a brief routing indicator in the conversation thread.

You do not need to address a specific agent or use any special command. The routing is automatic based on the content of your message.

Conversation Context

The agent maintains context across the turns of the current conversation session. You can ask follow-up questions that refer back to earlier results — for example:

You: How many unpatched devices do I have?
Agent: 847 devices match that criteria...
You: Which of those are internet-exposed?

The agent understands that "those" refers to the 847 devices from the previous answer and refines the query accordingly.

Context is maintained within the session. If you start a new conversation (by creating a new chat or loading a previous one from history), the agent starts without the context of the prior session. See Chat History for how to return to a previous conversation.

Referencing Assets, Queries, and Fields

You can refer to Axonius-specific concepts naturally in your prompts:

• Reference assets by type ("devices," "users," "SaaS apps," "security findings")
• Reference adapters by name ("CrowdStrike," "Microsoft Intune," "AWS")
• Reference saved queries by name ("Show me the results of my 'Unmanaged Devices' query")
• Reference field values using natural language ("devices running Windows 10")

The agent will resolve these references against your environment and tell you if something cannot be found or if the name matches multiple items.