Axonius Documentation
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HaloITSM

HaloITSM is a cloud-based IT service management solution designed for ITIL-aligned service delivery.


Asset Types Fetched

  • Devices, Users

Before You Begin

Ports

  • TCP port 80/443

Authentication Method

  • Client ID/Client Secret

APIs

Axonius uses the Halo REST API.

Permissions

Consult with your vendor for the exact permissions to fetch the objects.

Supported From Version

Supported from Axonius version 6.0


Connecting the Adapter in Axonius

To connect the adapter in Axonius, provide the following parameters:

Required Parameters

  1. Host Name or IP Address - The hostname or IP address of the HaloITSM server.

  2. Client ID and Client Secret - The credentials for a user account that has permissions to fetch assets.


HaloITSM

Optional Parameters

  1. Tenant - Used with hosted solutions of Halo to specify the tenant in the URL.

  2. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

  3. HTTPS Proxy - Connect the adapter to a proxy instead of directly connecting it to the domain.

  4. HTTPS Proxy User Name - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

  5. HTTPS Proxy Password - The password to use when connecting to the server using the HTTPS Proxy.

To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

Advanced Settings

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Note

Advanced settings can either apply to all connections for this adapter, or to a specific connection. Refer to ​Advanced Configuration for Adapters.

  1. Fetch Devices from Assets - Toggle on to fetch devices.
  2. Fetch Users from Users - Toggle on to fetch users.
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Note

To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.


Related Enforcement Actions

Updated about 5 hours ago