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Create Incident or Ticket
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Adobe Workfront - Create Issue
The Adobe Workfront - Create Issue action creates a Workfront issue for each asset that matches the parameters of the query selected. See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets. Ge...
Updated on : 20 Dec 2022
BMC Helix Remedy - Create Ticket
BMC Helix Remedy - Create Ticket creates a incident in Remedy for all relevant entities. See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets. General Settings Enforcement Set name ...
Updated on : 16 Mar 2023
BOSSDesk - Create Ticket
BossDesk - Create Ticket creates a ticket in BOSSDesk for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page. See Creating E...
Updated on : 28 Jan 2024
CA Service Management - Create Ticket
CA Service Management - Create Ticket creates a ticket in CA Service Management for: * Assets that match the results of the selected saved query, and match the Enforcement Action Dynamic Value statement, if defined, or assets selected on the rele...
Updated on : 06 Feb 2024
ChangeGear - Create Incident
ChangeGear - Create Incident creates a single incident in ChangeGear listing all the affected assets retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to l...
Updated on : 28 Dec 2023
Cherwell IT Service Management - Create Incident
Cherwell IT Service Management - Create Incident (Create Cherwell Incident) creates an incident in Cherwell for the entities retrieved from the saved query supplied as a trigger (or devices that have been selected in the asset table). See ...
Updated on : 03 Apr 2023
Cherwell IT Service Management - Create Incident per Asset
Cherwell IT Service Management - Create Incident per Asset (Create Cherwell Incident per Entity) creates an incident in Cherwell for each for each of the entities that are the result of the saved query supplied as a trigger (or devices selected ...
Updated on : 27 Mar 2023
Claroty xDome - User Actions
Claroty xDome - User Actions performs one of the selected user actions for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page. ...
Updated on : 20 May 2024
Demisto - Create Incident per Asset
Demisto - Create Incident per Asset creates an incident in Demisto for each entity retrived from the saved query supplied as a trigger (or devices selected in the asset table). See Creating Enforcement Sets to learn more about adding Enforc...
Updated on : 28 Jan 2024
Freshservice - Create Ticket
Freshservice - Create Ticket creates a Freshservice ticket for all the entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). Note: All Freshservice field names...
Updated on : 08 Jul 2024
Freshservice - Create Ticket per Asset
Freshservice - Create Ticket per Asset creates an asset in Freshservice for each asset retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). Note: All Freshservice f...
Updated on : 08 Jul 2024
Update Fresh Service Ticket
Update Fresh Service Ticket updates Freshservice tickets for all the entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). Note: All Freshservice field names a...
Updated on : 30 Jun 2024
IFS Assyst - Create Event per Entity
IFS Assyst - Create Event per Entity creates an event in IFS Assyst for each entity that matches the parameters of the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to ...
Updated on : 30 Jun 2024
Jira - Create Issue
Notice: This Enforcement Action has been deprecated from Axonius version 6.0.10. Use Jira Service Management - Create Ticket instead. Jira - Create Issue creates an issue in your Jira server for all the entities r...
Updated on : 19 May 2024
Jira - Create Issue per Asset
Notice: This Enforcement Action has been deprecated from Axonius version 6.0.18. Use Jira Service Management - Create Ticket per Asset instead. Jira - Create Issue per Asset creates an an issue in your Jira server ...
Updated on : 19 May 2024
Jira Service Management - Create Ticket
Notice: This Enforcement Action replaces Jira - Create Issue , which was deprecated. Jira Service Management - Create Ticket creates one incident in Jira Service Management for all of the assets retrieved from the ...
Updated on : 19 May 2024
Jira Service Management - Create Ticket per Asset
Notice: This Enforcement Action replaces Jira - Create Issue per Asset , which was deprecated. Jira Service Management - Create Ticket per Asset creates an incident in ServiceDesk for each entity retrieved from t...
Updated on : 19 May 2024
Jira Service Management - Update Tickets
Jira Service Management - Update Tickets updates the relevant tickets for assets matching the Enforcement Set query. For example, if the action is triggered on asset=Users, the ticket updates tickets linked to each user. See Creating Enforce...
Updated on : 30 Jan 2024
ManageEngine ServiceDesk Plus - Create Request
ManageEngine ServiceDesk Plus - Create Request creates a ManageEngine ServiceDesk Plus request for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the r...
Updated on : 26 Dec 2023
ManageEngine ServiceDesk Plus - Create Request per Asset
ManageEngine ServiceDesk Plus - Create Request per Asset creates a ManageEngine ServiceDesk Plus request for each individual asset for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if...
Updated on : 11 Feb 2024
Medigate by Claroty - User Actions
Medigate by Claroty - User Actions performs one of the selected user actions for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page....
Updated on : 24 Jun 2024
Microsoft Azure DevOps - Create Task
Microsoft Azure DevOps - Create Task creates a task in Azure DevOps for the results of the saved query supplied as a trigger (or devices that have been selected in the asset table). See Creating Enforcement Sets to learn more about adding E...
Updated on : 02 Jun 2024
Opsgenie - Create Alert
Opsgenie - Create Alert creates an alert in Opsgenie for all the assets retrieved from the saved query supplied as a trigger (or assets that were selected in the asset table) . See Creating Enforcement Sets to learn more about adding En...
Updated on : 16 Mar 2023
Create Incident - PagerDuty
Create Incident - PagerDuty creates an incident in PagerDuty for the entities retrieved from the saved query supplied as a trigger. See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets. Gene...
Updated on : 28 Feb 2024
Salesforce - Create Case
Salesforce - Create Case creates a case in Salesforce for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page. See Creating E...
Updated on : 28 Jan 2024
ServiceNow - Create Incident
The ServiceNow - Create Incident action creates an incident in ServiceNow for all the entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn m...
Updated on : 09 Jul 2024
ServiceNow - Create Incident per Asset
ServiceNow - Create Incident per Asset creates an incident in ServiceNow for each entity that matches the parameters of the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets...
Updated on : 09 Jul 2024
Update ServiceNow Tickets
The Update ServiceNow Tickets action works on all assets supported by the ServiceNow-Create Incident tickets. It updates tickets for: Assets that match the results of the selected saved query, and match the Enforcement Action Dynamic Value ...
Updated on : 30 Jan 2024
ServiceNow - Request Catalog Item
The ServiceNow - Request Catalog Item action orders a service cart item from the service catalog. See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets. General Settings Enforcement S...
Updated on : 02 Jun 2024
SolarWinds - Create Incident
SolarWinds - Create Incident creates an incident in SolarWinds for all the assets retrieved from the saved query supplied as a trigger (or for the assets selected in the asset table). See Creating Enforcement Sets to learn more about adding...
Updated on : 25 Jan 2024
SolarWinds Web Help Desk - Create Ticket
SolarWinds Web Help Desk - Create Ticket creates one ticket in SolarWinds Web Help Desk for all entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets t...
Updated on : 16 Jul 2024
SymphonyAI Summit - Create Ticket
SymphonyAI Summit - Create Ticket creates one ticket in SymphonyAI Summit for all entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn more ...
Updated on : 08 Jul 2024
SymphonyAI Summit - Create Ticket per Entity
SymphonyAI Summit - Create Ticket per Entity creates a ticket in SymphonyAI Summit for each entity retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to lear...
Updated on : 08 Jul 2024
SysAid - Create Incident
SysAid - Create Incident creates an incident in SysAid for: Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page. See Creating ...
Updated on : 07 Sep 2023
TeamDynamix - Create Ticket
TeamDynamix - Create Ticket creates a ticket in TeamDynamix for each entity retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn more about adding En...
Updated on : 24 Jul 2024
TOPdesk Enterprise Service Management - Create Ticket
TOPdesk Enterprise Service Management - Create Ticket creates a ticket in TOPdesk and attaches a .csv file of the entities retrieved from the saved query supplied as a trigger (or devices selected in the asset table). See Creating Enforceme...
Updated on : 28 Jan 2024
Zendesk - Create Ticket
Zendesk - Create Ticket creates a ticket in Zendesk for all entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn more about adding Enforceme...
Updated on : 15 Jul 2024
Zendesk - Create Ticket Per Entity
Zendesk - Create Ticket Per Entity creates a ticket in Zendesk for each entity retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn more about adding...
Updated on : 13 Feb 2024
Update Zendesk Tickets
Update Zendesk Tickets updates a ticket in Zendesk for each entity retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). Note: You can update the information on existin...
Updated on : 10 Apr 2024
Zoho Desk - Create Ticket
The Zoho Desk - Create Ticket action creates a ticket in Zoho Desk for all the entities retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table). See Creating Enforcement Sets to learn more abo...
Updated on : 13 Apr 2023
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