Lakeside SysTrack

Lakeside SysTrack is a digital experience monitoring solution used for workplace analytics, IT asset optimization, and end-user experience.

Types of Assets Fetched

This adapter fetches the following types of assets:

  • Devices

Before You Begin

Required Ports

  • TCP port 443 (HTTPS)

Authentication Methods

The Lakeside SysTrack adapter supports two authentication methods:

API Key Authentication - Uses a SysTrack API key for authentication. This is the recommended method for new integrations.

To generate an API key:

  1. Log in to your SysTrack portal
  2. Navigate to Settings > Manage API Keys
  3. Create a new API key with one of the following types:
    • SysTrack Read-Only (recommended for Axonius)
    • SysTrack Read/Write

Note: API keys expire after up to 180 days. You will need to regenerate and update the key in Axonius before expiration.

APIs

Axonius uses the SysTrack API. The following endpoints are called:

  • GET /api/systems - Fetch device information
  • GET /api/systems/{system_id}?$expand=invn.localmembers - Fetch system local members (optional)

Supported From Version

Supported from Axonius version 4.5

Connecting the Adapter in Axonius

Navigate to the Adapters page, search for Lakeside SysTrack, and click on the adapter tile.

Click Add Connection.

To connect the adapter in Axonius, provide the following parameters:

Required Parameters

  1. Host Name or IP Address for API request (default:https://cloud.lakesidesoftware.com) - The hostname or IP address of the Lakeside SysTrack server.

  2. Authentication Method - Select API Key from the dropdown.

  3. API Key (required) - The SysTrack API key generated from Settings > Manage API Keys in SysTrack. Use a "SysTrack Read-Only" or "SysTrack Read/Write" key type. API keys expire after up to 180 days.


SysTrack

Optional Parameters

  1. Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

  2. HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

  3. HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

  4. HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.

Advanced Settings

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Note: Advanced settings can either apply to all connections for this adapter, or to a specific connection. Refer to Advanced Configuration for Adapters. To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.


  • Fetch system's local members - Select this option to fetch the local member inventory for each system.