SymphonyAI Summit
  • 04 Jul 2024
  • 2 Minutes to read
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SymphonyAI Summit

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  • PDF

Article summary

SymphonyAI Summit is an ITSM solution that provides automation libraries for automating repetitive and manual tasks.

Related Enforcement Actions

Types of Assets Fetched

This adapter fetches the following types of assets:

  • Devices
  • Tickets


  1. Host Name or IP Address (required) - The hostname or IP address of the SymphonyAI Summit server.

  2. API Key (required) - An API Key associated with a user account that has the Required Permissions to fetch assets. For information on how to generate the API key, see API Authentication and Authorization.

  3. Verify SSL - Select this option to verify the SSL certificate of the server against the CA database inside of Axonius. To learn more, see SSL Trust & CA Settings.

  4. HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

  5. HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.

  6. HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

To learn more about common adapter connection parameters and buttons, see Adding a New Adapter Connection.


Advanced Settings


Advanced settings can either apply for all connections for this adapter, or you can set different advanced settings and/or different scheduling for a specific connection, refer to ​Advanced Configuration for Adapters.

  1. Fetch devices from AM_GetAssetDetails endpoint - By default Axonius fetches devices from the AM_GetAssetDetails endpoint. Clear this option to not fetch devices from this endpoint.
  2. Fetch devices from CMDB CI (CMDB_LoadCIRecords) by Instance Name - Enter a comma-separated list of instance names in order to fetch devices from CMDB CI (CMDB_LoadCIRecords).
  3. Ignore devices from CMDB CI by Classification ID - Enter a comma-separated list of classification IDs in order to ignore devices from CMDB CI.
  4. Fetch Tickets - Toggle on this option to fetch tickets.
    1. Fetch Tickets from the past X Days (optional, default: 10) - Select the number of days back from which to fetch tickets.
    2. Tickets per page (optional, default: 500) - Select the number of tickets per page.
    3. Workgroup Name - Enter the workgroup name.
    4. Instance Name - Enter the name of your SymphonyAI Summit instance.
    5. Ticket Status to fetch - Select the ticket status to fetch from the dropdown.

To learn more about Adapter Configuration tab advanced settings, see Adapter Advanced Settings.


Axonius uses the SymphonyAI Summit API.

Required Ports

Axonius must be able to communicate with the value supplied in Host Name or IP Address via the following port:

  • TCP port 80/443

Supported From Version

Supported from Axonius version 6.0

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