Jira Service Management - Update Insight Asset

Jira Service Management - Update Insight Asset (previously Jira Service Desk - Update Insight Asset/Update Jira Insight Asset) updates a Jira Insight asset for the asset retrieved from the saved query supplied as a trigger (or from the asset selected in the asset table).

This is intended for use with Jira Service Management.

General Settings

• Use stored credentials from Jira Service Management (Service Desk) adapter - Select this option to use the Jira Service Management (Service Desk) adapter credentials. When you select this option, the Select Adapter Connection drop-down is available, and you can choose which adapter connection to use for this Enforcement Action.
  NOTE

  To use this option, you must successfully configure a ServiceDesk adapter connection.

Required Fields

These fields are required to run the Enforcement Set.

• Instance Name - The Axonius node to use when connecting to the specified host. For more details, see Connecting Additional Axonius Nodes.

Additional Fields

• Map Axonius fields to Jira Insights fields - Maps one or more Axonius fields to the selected Jira Insight fields. Enter the ID of a Jira Insight field, the adapter and the Axonius field. Field mapping can also be specified by uploading a CSV according to the template or in JSON format.

  • Click Template to download the CSV template.
  • Click Import CSV to upload the field mapping as a CSV file according to the dowloaded template format.
  • Click JSON view/Wizard view to toggle between Wizard view and JSON view. The field mapping can be written in JSON format and pasted into the text box.
  • In the Wizard view, click + Add Field to add another field mapping.

  

• Host Name or IP Address - The hostname or IP address of the Jira Service Management server.

• Jira Service Management API version - The Jira Service Management API number.

• User Name and API Token - The credentials for a user account that has the permissions to read and write.

• Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

• HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

• HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy

• HTTPS Proxy Password (optional) - The password to use when connecting to the server using the HTTPS Proxy.

• Use Cloud API - Select this option to explicitly specify that the enforcement should use the Cloud API instead of Jira Server API. When the user is using the cloud API the default host name or IP address should be https://api.atlassian.com. Even when left unselected, the action will attempt to use the cloud API if the domain specified is “api.atlassian.com”.

APIs

Axonius uses the The Insight REST API.

Required Ports

Axonius must be able to communicate with the value supplied in Connection Settings via the following ports:

• TCP port 443
• TCP port 80

Required Permissions

The values supplied in Connection Settings must have permissions to read and write.

Version Matrix

This adapter has only been tested with the versions marked as supported, but may work with other versions. Please contact Axonius Support if you have a version that is not listed and it is not functioning as expected.