Cherwell - Create Assets
  • 21 May 2023
  • 5 Minutes to read
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Cherwell - Create Assets

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Article Summary

Cherwell - Create Assets (Create Cherwell Asset) creates an asset in Cherwell for:

  • Assets that match the results of the selected saved query, and match the Enforcement Action Conditions, if defined or assets selected on the relevant asset page.

See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets.

General Settings

  • Enforcement Set name (required) - The name of the Enforcement Set. A default value is added by Axonius. You can change the name according to your needs.
  • Add description - Click to add a description of the Enforcement Set. It is recommended to describe what the Enforcement Set does.
  • Run action on assets matching following query (required) - Select an asset category and a query. The Enforcement Action will be run on the assets that match the query parameters.
  • Action name (required) - The name of the Main action. A default value is added by Axonius. You can change the name according to your needs.
  • Configure Dynamic Values - Toggle on to enter a Dynamic Value statement. See Creating Enforcement Action Dynamic Value Statements to learn more about Dynamic Value statement syntax.

Required Fields

These fields must be configured to run the Enforcement Set.

  • Use stored credentials from the Cherwell adapter (required, default: False) - Select this option to use the first connected Cherwell adapter credentials.

    NOTE
  • To use this option, you must successfully configure a Cherwell IT Service Management adapter connection.

  • The user name and the password used for the adapter connection must be user with permissions to create new incidents.
    :::

  • Business Object ID (required, default: 9343f8800bd7ce14f0bf0a402d9d38be1a25069644) - Specify the Cherwell Business Object ID to be associated with the created asset in Cherwell.

  • Instance Name - The Axonius node to use when connecting to the specified host. For more details, see Connecting Additional Axonius Nodes.

Additional Fields

These fields are optional.

  • Cherwell domain - The hostname or IP address of the Cherwell server.

    NOTE
    If Use stored credentials from the Cherwell adapter is disabled, this field is required.
  • User name and Password - The user name and the password of a user account that has permissions to read and to modify devices.

    NOTE
    If Use stored credentials from the Cherwell adapter is disabled, this field is required.
  • Client ID - Enter the client ID created in the CSM Administrator. For details, see Cherwell - Obtaining API Client IDs.

    NOTE
    If Use stored credentials from the Cherwell adapter is disabled, this field is required.
  • Verify SSL - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.

  • HTTPS proxy - Connect the adapter to a proxy instead of directly connecting it to the domain.

  • Additional fields (optional, default: empty) - Specify additional fields to be added as part of the Cherwell asset as key/value pairs in a JSON format. For example: {"field1": "value1", "field2": "value2"}.

    • If supplied, Axonius will add the specified fields and values to the created asset in Cherwell. If one of the specified fields is invalid, the request might fail.
    • If not supplied, Axonius will not add any additional fields to the created asset in Cherwell.
  • Do not map default Axonius fields - Select whether to map the set of default Axonius fields to the Cherwell asset.

    • If enabled, default Axonius fields will not be mapped to the Cherwell asset.
    • If disabled, default Axonius fields will be mapped to the Cherwell asset. For details, see Default Field Mapping.
  • Map Axonius fields to Cherwell fields - Use the Field Mapping Wizard to map Axonius fields to fields in Cherwell. In this way you can transfer data found in Axonius into Cherwell. The wizard shows you which fields exist on the Axonius system, allowing you to map them easily.

  • NOTE
  • For details, see Axonius to External Field Mapping.

  • :::

  • Use first IP address only - Select whether the first IP address to be added to the Cherwell asset.

    • If enabled, only the device's first IP address will be added to the Cherwell asset.
    • If disabled, all the device's IP addresses will be added to the Cherwell asset.
  • IP addresses delimiter (default: /) - Specify the delimiter to separate between multiple IP addresses added to the Cherwell asset.

    • If supplied, the specified delimiter will be used to separate between multiple IP addresses added to the Cherwell asset.
    • If not supplied, the default delimiter will be used to separate between multiple IP addresses added to the Cherwell asset.
  • Use first MAC address only - Select whether the first MAC address to be added to the Cherwell asset.

    • If enabled, only the device's first MAC address will be added to the Cherwell asset.
    • If disabled, all the device's MAC addresses will be added to the Cherwell asset.
  • MAC addresses delimiter (default: /) - Specify the delimiter to separate between multiple MAC addresses added to the Cherwell asset.

    • If supplied, the specified delimiter will be used to separate between multiple MAC addresses added to the Cherwell asset.
    • If not supplied, the default delimiter will be used to separate between multiple MAC addresses added to the Cherwell asset.
  • CIDR exclude list - Specify a comma-separated list of CIDRs to be excluded.

    • If supplied, Axonius will not add Cherwell IP addresses in the IP range of the specified CIDRs.
    • If not supplied, Axonius will add to Cherwell IP addresses in any IP range.
  • CIDR include list - Specify a comma-separated list of CIDRs to be included.

    • If supplied, Axonius will only use Cherwell IP addresses in the IP range of the specified CIDRs.
    • If not supplied, Axonius will add to Cherwell IP addresses in any IP range.
  • Number of parallel requests (default 10) - Specify the number of machines that can be created in parallel.

  • Sleep 1 second every token request - Select this option to wait before sending authentication tokens.

  • Exclude connections - From the list, select the adapter connections to ignore. You can select more than one.

Default Field Mapping

When the Create Cherwell Asset action creates an asset in Cherwell for each of the query results entities, the asset in Cherwell is created with a set of attributes populated based on the following mapping:

Axonius Device FieldCherwell Attribute
Asset Name / Host Namename
Device Manufacturermanufacturer
Device Manufacturer Serial / BIOS Serialserial_number
Network Interfaces: IPsip_address
Network Interfaces: MACmac_address
OS Typeos

For more details about other Enforcement Actions available, see Action Library.


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