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ChangeGear - Create Incident
- 22 Nov 2022
- 2 Minutes to read
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ChangeGear - Create Incident
- Updated on 22 Nov 2022
- 2 Minutes to read
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ChangeGear - Create Incident creates a single incident in ChangeGear listing all the affected assets retrieved from the saved query supplied as a trigger (or from the entities selected in the asset table).
Connection Settings
Click to view Connection Settings
- Use stored credentials from the ChangeGear adapter (required, default: False) - Select this option to use the first connected ChangeGear adapter credentials.NOTE
- To use this option, you must successfully configure a ChangeGear adapter connection.
- The API key used for the adapter connection must be user with permissions to create new asset.
- Host Name or IP Address (optional) - The hostname or IP address of the ChangeGear server.
- User name and Password (optional) - To connect to ChangeGear you will need to create a user with action privileges.NOTEIf Use stored credentials from the ChangeGear adapter is disabled, these fields are required.
- Verify SSL (required) - Verify the SSL certificate offered by the host supplied in Host Name or IP Address. For more details, see SSL Trust & CA Settings.
- If enabled, the SSL certificate offered by the host will be verified against the CA database inside of Axonius. If it fails validation, the connection will fail with an error.
- If disabled, the SSL certificate offered by the host will not be verified against the CA database inside of Axonius.
- HTTPS Proxy (optional) - A proxy to use when connecting to the value supplied in Host Name or IP Address.
- When supplied, Axonius uses the proxy when connecting to the value supplied in Host Name or IP Address.
- When not supplied, Axonius connects directly to the value supplied in Host Name or IP Address.
- HTTPS Proxy User Name (optional) - The user name to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.
- When supplied, Axonius authenticates with this value when connecting to the value supplied in HTTPS Proxy.
- When not supplied, Axonius does not perform authentication when connecting to the value supplied in HTTPS Proxy.
- HTTPS Proxy Password (optional) - The password to use when connecting to the value supplied in Host Name or IP Address via the value supplied in HTTPS Proxy.
- When supplied, Axonius authenticates with this value when connecting to the value supplied in HTTPS Proxy.
- When not supplied, Axonius does not perform authentication when connecting to the value supplied in HTTPS Proxy.
Action Settings
Click to view Action Settings
- Summary (required) - Add a summary to the incident.
- Incident Type ID (optional) - The ID of the incident type.
- Incident Type (optional) - Select the incident type from the list. If Incident Type ID is used, this value is ignored.
- Impact (required) - Select the impact level from the list.
- Urgency (required) - Select the urgency level from the list.
- Priority (required) - Select the priority level from the list.
- Due in x Days (required) - The incident must be handled within the indicated number of days.
For more details about other Enforcement Actions available, see Action Library.