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    TOPdesk - Create or Update Asset
    • 22 Sep 2024
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    Contents

    TOPdesk - Create or Update Asset

    • Updated on 22 Sep 2024
    • 2 Minutes to read
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    Article summary

    The TOPdesk - Create or Update Asset action creates or updates an asset in TOPdesk Enterprise for each asset that matches the parameters of the selected query or assets selected in one of the asset tables.

    See Creating Enforcement Sets to learn more about adding Enforcement Actions to Enforcement Sets.

    Note:

    General Settings

    • Action name - The name of this Enforcement Action. The system sets a default name. You can change the name.
    • Configure Dynamic Values - Toggle on to enter a Dynamic Value statement. See Creating Enforcement Action Dynamic Value Statements to learn more about Dynamic Value statement syntax.

    • Use stored credentials from theTOPdesk adapter - Select this option to use the first connected TOPdesk adapter credentials.
      NOTE
      To use this option, you must successfully configure a TOPdesk adapter connection.

    Required Fields

    These fields are required to run the Enforcement Action.

    • Template Name - Enter the name of the TOPdesk asset template.
    • Action Type - Select whether to create a new asset or to update existing assets.

    • Compute Node - The Axonius node to use when connecting to the specified host. For more details, see Connecting Additional Axonius Nodes.

    Additional Fields

    These fields are optional.

    Host Name or IP Address – The hostname of the TOPdesk server. Required when there is more than one connection.

    • User Name or Application Name – Specify the User Name or Application Name. Required when there is more than one connection.
    • Password - Enter the password for a user account that has the permissions required to create assets.
    • Verify SSL (optional) - Select whether to verify the SSL certificate of the server against the CA database inside of Axonius. For more details, see SSL Trust & CA Settings.
    • HTTPS Proxy (optional) - Connect the adapter to a proxy instead of directly connecting it to the domain.

    • Map Axonius fields to TOPdesk fields - Use the Field Mapping Wizard to map Axonius fields to fields in TOPdesk. In this way you can transfer data found in Axonius into TOPdesk. The wizard shows you which fields exist on the Axonius system, allowing you to map them easily.

      NOTE

      For details, see Axonius to CMDB Field Mapping.

    • Gateway Name - Select the Gateway through which to connect to perform the action.

    APIs

    Axonius uses the TOPdesk API.

    Version Matrix

    This adapter has only been tested with the versions marked as supported, but may work with other versions. Please contact Axonius Support if you have a version that is not listed and it is not functioning as expected.

    VersionSupportedNotes
    Topdesk API v3 and higherYes

    For more Enforcement Actions, see Manage CMDB Assets Category.


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